Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
Introduction
LumiKinetics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company information, and project details.
Usage Information
We automatically collect certain information about your use of our services, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your projects and account.
Communication
We may use your contact information to send you technical notices, updates, security alerts, and administrative messages.
Analytics and Improvement
We analyze usage patterns to understand how our services are used and to improve functionality, user experience, and service quality.
Information Sharing and Disclosure
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption to protect sensitive data during transmission and storage.
Access Controls
Access to personal information is restricted to authorized personnel who need the information to perform their job functions.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us.
Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual restrictions.
Opt-out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Deletion
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@lumikinetics.com
General Contact: info@lumikinetics.com
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.